Broker introduced business

Brokers cannot be expected to undertake, maintain confidential and pass to the insurer the Risk Values analysis and the data should therefore be processed by the company which carries the risk. The 11 questions may be incorporated into the application form or a CRM survey accompanying the application.

Insurance companies may wish to include Risk Values as a part of the process for approval of introducing brokers.

Direct business: Face to Face

High Value business is often conducted face to face. In these cases, there is a likelihood that your risk management department is already undertaking identification and other know-your-customer procedures. The proposal forms for high value commercial business may not be suitable for Risk Values. However, if your risk management department is already undertaking reviews of the participators in a business then it the Risk Values questions may be embedded in the questionnaires sent to them.

Non-Face to Face Business.

See Remote Operations