In many ways, the long term investment policy industry has, in some countries, a head start in that there is a history of detailed questionnaires about the customer and his family, etc. The introduction of a few lifestyle questions are unlikely to cause any significant wrinkles in the relationship.

Transaction monitoring can be useful - but mostly it will result in very few matches despite a significant customer base over a large period. The expense of monitoring something for which the most common result is "nothing to report" means that the cost per event is markedly higher than in, for example, banks where the number of transactions and the probability of abuse is higher. For this reason, some businesses may elect to monitor transactions based solely on the receipt of premiums. However, the information that will identify the abuser is more likely to be produced at the point of sale. It is at this time that Risk Values will prove itself.

Non-Face to Face Business

See Remote Operations