Face to Face Business.

The single user version of RV1 may be used in smaller banks where there are relatively few customers and new accounts to be opened. The 11 questions may be incorporated into the account opening form or into a customer relationship management survey. When the form is taken for processing, the replies may then be extracted manually and the on-screen form completed. The response may then be copied from the screen to the customer's papers.

In larger businesses, the network version may be incorporated into account opening processes and CRM surveys.

Risk Values may be used as a supplement to transaction monitoring, identifying those customers whose accounts should be subject to scrutiny.

Risk Values may be used at the time the account is opened or in subsequent CRM surveys (so long as the answers are attributable to a particular customer).

Risk Values may be used in small financial institutions where computerised transaction monitoring is unaffordable. By identifying the accounts to which special care should be applied, manual monitoring does not need to be taken across the entire customer base with all the cost and uncertainty that that entails.

Non-Face to Face Business.

See Remote Operations